Privacy Policy | Nienaber And Sons Lawn Care L.L.C.

Last Updated: July 23, 2026

Nienaber And Sons Lawn Care L.L.C. ("Company," "We," "Us," or "Our") respects your privacy and is fully committed to protecting the personal information collected through our official website, www.nienaberandsonslawncare.com, as well as through our residential and commercial property maintenance operations across Greater Cincinnati and Southwestern Ohio.

This Privacy Policy outlines the types of information we collect, how we utilize and protect that data, and your rights regarding your personal information when engaging with our website, scheduling services, or requesting property estimates.

1. Information We Collect

When you request a quote, submit an inquiry form, schedule property maintenance, or contact our team directly, we collect personal details necessary to fulfill your request, including:

  • Contact & Identification Details: First and last name, primary phone number, physical property service address, billing address, and email address.
  • Property & Service Details: Lawn size, square footage, property layout preferences, quote history, gated entry codes, pet notices, and communication records.
  • Payment Information: Transaction histories and payment method details processed securely through our third-party invoicing and payment gateway partners.
  • Automatic Technical Data: Usage logs, internet protocol (IP) addresses, browser type, referring pages, device information, and cookie details gathered via standard web analytics to evaluate site performance and improve user experience.

2. How We Use Your Personal Data

We use the personal information we collect strictly for legitimate business and operational purposes, including:

  • Generating accurate estimates for lawn mowing, landscaping, hardscaping, drainage solutions, gutter cleaning, window washing, holiday lighting, and snow removal.
  • Dispatching crews, scheduling service routes, and communicating weather-related delays or appointment updates.
  • Processing invoices, customer payments, account records, and tax documentation.
  • Sending service reminders, seasonal offers, and localized customer care communications.
  • Improving website navigation, local search engine visibility, and overall customer support across Hamilton, Butler, and Warren counties.

3. Sharing, Protection, and Text Communications

3.1 SMS & Mobile Messaging Policy

If you provide your phone number to Nienaber And Sons Lawn Care L.L.C., you consent to receive transactional text messages regarding service updates, quote confirmations, and emergency route notifications. We strictly protect mobile information: phone numbers and SMS consent data are never sold, rented, or shared with third parties or affiliates for marketing purposes.

3.2 Information Sharing & Third-Party Vendors

We do not sell, trade, or rent your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our website, processing payments, managing customer accounts, or scheduling operations under strict confidentiality agreements. We may also disclose information if required to do so by local, state, or federal law.

4. Data Security, Retention & Cookies

We implement commercially reasonable technical and organizational security measures to protect your personal details against loss, misuse, or unauthorized access. We retain customer data only as long as necessary to maintain your account, satisfy legal obligations, or resolve disputes. Our website uses standard cookies to enhance user navigation and analyze traffic patterns. You can manage or disable cookies through your personal browser settings.

5. Children's Privacy Rights

Our website and property services are directed to adults and property owners. We do not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have collected data from a child under 13, we will delete that information immediately.

6. Your Choices & Data Rights

You have the right to review, update, correct, or request the deletion of the personal information we hold about you. You may also opt out of promotional emails or text communications at any time by contacting us directly or using the opt-out instructions provided in our messages.

7. Contact Details

If you have questions, concerns, or data access requests regarding this Privacy Policy, please contact Nienaber And Sons Lawn Care L.L.C. directly:

  • Legal Name: Nienaber And Sons Lawn Care L.L.C.
  • Business Address: 148 1st St, Addyston, OH 45001
  • Phone: 283-224-0555
  • Email: nienaberzack@gmail.com
  • Website: www.nienaberandsonslawncare.com